Do you help me set everything up?

Yes. As part of the product introduction, we include a free setup session with our team so your agent is up and running from day 1. On the annual plan, standard implementation is included: bot personalization, prompt and flow configuration, channel connection and a 2-hour training for your team. Catalog upload and integrations with external systems are additional services.

Can I keep my catalog with my real prices?

Yes. You upload your catalog with prices and the agent uses it. When you change a price in your panel, the agent applies it instantly across all conversations.

What if a customer asks about a very specific product?

The agent replies with photo, specs and price based on your catalog. If the product isn't loaded, it lets you know so you can add it or reply directly.

Does it work with the WhatsApp Business account I already use?

Yes. We connect your WhatsApp Business account to the agent. You keep receiving everything on the same number your customers already know.

How long until the agent is serving customers?

48 hours from the moment you upload your information. The annual plan includes initial setup at no extra cost.

What happens if I go over my AI Chats limit?

We alert you before you reach the limit, at 70%, 80% and 90%. If you go over, you buy a top-up instantly and the agent keeps going without interruption. If you consistently exceed your plan, upgrading is worth it: each higher plan lowers the cost per additional AI Chat.

How does the 7-day guarantee work?

From day 1 after you sign up, we start setting up your agent. If within the first 7 days you decide LabsChats isn't for your business, we refund 100%. No questions, no paperwork, no justifications.

Cutting-edge AI for your business

Your hardware store sells 24/7, without overloading your team

An AI agent that answers questions, builds orders and tracks inventory on WhatsApp, Instagram and web. Up and running in 48 hours.

Up to 98% of support automated. You only step in for complex cases like warranties or claims.

Ver planes

7-day guarantee · If you're not convinced, we refund 100%

WhatsApp · Ferretería El Martillo

Hi, I need 50 meters of 12-gauge electrical wire. Do you have it?

Of course! I have 12-gauge THHN wire in stock. 50 meters comes to Q625. Want me to set it aside?

Yes, set it aside for me. I'll stop by in 2 hours.

Done, it's reserved until 5pm. I've already notified the store so it's ready for you.

⟨V.01⟩What your agent does

The 3 tasks it now handles on its own

ANSWERS

Instant answers

Your customers ask about screws, paint or tools at any hour and get an answer with photo and price in seconds.

TRACKS

Your inventory in real time

It knows what's in stock, sets products aside as they sell and alerts you when something is running low.

BUILDS

The order, and lets you know

It leaves the order ready to dispatch. You get a notification and only coordinate delivery with the customer.

⟨V.02⟩Real cases

How it works for your business, day to day

WhatsApp · Ferretería El Martillo

Do you have white latex paint by the gallon?

Yes, I have Sherwin Williams and Corona by the gallon. Q185 and Q165. Want to order one?

The agent checks stock, offers options, builds the order and lets you know to coordinate delivery.

⟨V.03⟩Everything in one place

Your entire operation, without jumping between apps

A single panel where everything that happens in your business is logged and organized.

Atención omnicanal

WhatsApp, Instagram, Facebook, Telegram, TikTok, web y más. Todas tus redes en una sola bandeja.

Pedidos

Tomados por el agente, organizados por estado. Despachos rastreables de punta a punta.

Inventario

Stock en tiempo real, alertas de bajos y control por SKU. El agente consulta siempre el stock vivo.

Pagos

Registra comprobantes, controla estados de pago y exporta reportes cuando quieras.

Tickets de soporte

Reclamos, dudas y seguimiento post-venta. Clasificados, asignados y con historial completo.

Clientes organizados

Historial completo, datos, preferencias y comportamiento. Todo lo que el agente aprende de cada cliente.

⟨V.04⟩Your life changes

What your day-to-day looks like with LabsChats

It's not just an AI agent. It's freeing your time and your team's for what truly matters.

Tu equipo atiende a quien está presente, no al celular

Los clientes del chat los atiende el agente. Tu personal se enfoca en quien está físicamente en tu negocio.

Dejas de contestar mensajes a las 10pm

El agente trabaja las horas que tú no quieres trabajar. Recuperas tu tiempo personal sin perder ventas.

Cada cliente recibe respuesta en segundos

Sin importar cuántos escriban al mismo tiempo, ni a qué hora. Nadie se queda esperando.

El humano solo interviene cuando vale la pena

Hasta el 98% de casos los cierra el agente solo. Tú decides en lo que realmente importa: garantías, reclamos y decisiones de negocio.

⟨V.05⟩You're never alone

LabsChats humans supporting your business from day 1

We don't just sell technology. Our team is behind you at every stage. How we support you depends on the plan you choose:

Guided onboarding sessions

We teach you how to use the platform and optimize your agent with live sessions. Ideal if you want to start fast with low commitment.

1 to 3 sessions of 30 min with a specialist (depending on your plan)
Training on how to use the platform
Guidance to personalize your agent
Chat support throughout the month

Bot personalization and advanced setup are available as a separate service.

Recommended

Standard implementation free

We do the work. We leave your agent running and ready to sell — you just review and approve.

Full bot personalization for your business
Prompt, tone and support flow configuration
Channel connection: WhatsApp, Instagram, Facebook, Telegram, TikTok, web and more
2-hour training for your team
Ready to operate in 48 hours

Valued from Q2,199 up to Q21,995 depending on plan — free when you sign up annually.

Catalog upload and integrations with external systems are additional services on all plans.

Integrations with external systems (ERP, Shopify, special payment gateways, Envía.com) and catalog upload are additional services quoted separately, regardless of the plan or billing cycle you choose.

How we count customers

You'll never leave a customer unattended

An AI Chat is a customer your agent serves for 7 days, no matter how many messages you exchange. If the same customer comes back on day 3, it's still the same AI Chat.

If you get close to your plan's limit, we alert you at 70%, 80% and 90%. If you go over, you buy a top-up instantly and the agent keeps serving without pause.

⟨V.06⟩Planes

Elige tu plan y empezá hoy

Sin permanencia. Cambia o cancela cuando quieras.

Precios en Quetzales (GTQ). Incluye IVA.

Starter

Q 1,349/mes

Equivalente · facturado anual Q 16,188

Implementación estándar gratis (valor Q 3,999)

Contratar

Incluye

1,000 Chats IA al mes
3 usuarios
Hasta 300 productos en catálogo
1,000 contactos en base
20 ajustes mensuales con Ada
Multimodal (imagen, audio, texto)
Campañas masivas
Seguimientos automáticos
Catálogo de productos con foto y precio
Voz IA genérica incluida
Modo entrenamiento

Recomendado

Pro

Q 2,199/mes

Equivalente · facturado anual Q 26,388

Implementación estándar gratis (valor Q 10,232)

Contratar

Incluye

2,500 Chats IA al mes
4 usuarios
Hasta 1,000 productos en catálogo
1 integración con sistemas externos
3,000 contactos en base
30 ajustes mensuales con Ada
Multimodal (imagen, audio, texto)
Campañas masivas
Seguimientos automáticos
Catálogo de productos con foto y precio
Links de pago
Dashboard avanzado
Tickets de soporte

Business

Q 3,999/mes

Equivalente · facturado anual Q 47,988

Implementación estándar gratis (valor Q 14,235)

Contratar

Incluye

6,000 Chats IA al mes
6 usuarios
Hasta 5,000 productos en catálogo
2 integraciónes con sistemas externos
10,000 contactos en base
40 ajustes mensuales con Ada
Multimodal (imagen, audio, texto)
Campañas masivas
Seguimientos automáticos
Catálogo de productos con foto y precio
Links de pago
Dashboard avanzado
Tickets de soporte

SATISFACTION GUARANTEE

7 days risk-free

If within the first 7 days you decide LabsChats isn't for you, we refund 100%. No questions, no fine print, no justifying anything.

Full 100% refund
No questions, no excuses
No lock-in

⟨V.07⟩Lower price. More product.

Same support, much more value

With 2,500 customers served per month, this is what the real cost looks like.

Otro proveedor

USD 625/mes

2,500 clientes × USD 0 c/u

• Pago por volumen
• Sin acompañamiento
• Solo chat, nada más

LabsChats

USD 249/mes

Many tools, one single price.

• Chat IA + módulos operativos incluidos
• Acompañamiento humano
• Multi-canal (WhatsApp, IG, web…)

Less than half the cost. And much more than just chat.

Casos reales

Negocios que ya venden 24/7 con LabsChats

Ferretería Online Falcon

Hardware e-commerce · LATAM

“We used to lose orders after hours. Now the agent responds, quotes and closes sales even on Sundays.”

Ferretería Adonai

Local hardware store · Guatemala

“We now answer in seconds what used to take us two hours. Customers notice it — and they come back.”

Preguntas frecuentes

Lo que más nos preguntan

Empieza hoy

Your hardware store, ready to sell 24/7

Pick your plan and within 48 hours your AI agent is serving customers for you.

See plans and get started