Looking for a WhatsApp chatbot alternative? Compare before you decide
Of the 6 platforms compared (June 2026), LabsChats is the only one with a full conversational AI agent, CRM, and a published 7-day money-back guarantee included in all plans. We compare LabsChats with the 6 most-used chat and chatbot platforms in Latin America: verified real pricing (including what is charged separately), what each plan includes, and in which cases another tool is the better fit than ours. No fine print: each comparison states when to choose the competitor.
The 6 comparisons
LabsChats vs ManyChat
Leader in IG/FB; WhatsApp and AI require Pro plan and a separate add-on.
Price from
$14/mo (Essential, no WhatsApp); $29/mo (Pro, with WhatsApp)
LabsChats vs Wati
Solid WhatsApp API BSP; AI is credit-based and support is in English.
Price from
From $25/mo (monthly) per wati.io · varies by region
LabsChats vs B2Chat
Colombian chat platform; WhatsApp and AI are paid separately.
Price from
$33/mo (WhatsApp not included)
LabsChats vs Leadsales
Mexican CRM with visual funnels for WhatsApp; no documented AI agent.
Price from
$97/mo (Basic monthly, WhatsApp Messenger; API from $133/mo)
LabsChats vs Callbell
European multi-agent inbox priced per seat; WhatsApp and AI billed separately.
Price from
$15/agent/mo (no WhatsApp); Plus $20/agent/mo + WhatsApp credits from $54/mo
LabsChats vs Cliengo
Classic Argentine web chatbot widget; WhatsApp API only available from $259/mo.
Price from
$45/mo (Starter, WhatsApp API not included)
Summary: all platforms head to head
Entry price and what's included, verified June 2026.
| Feature | LabsChats | ManyChat | Wati | B2Chat | Leadsales | Callbell | Cliengo |
|---|---|---|---|---|---|---|---|
| Starting price (monthly) | From $99/mo (annual plan) | $14/mo (Essential, no WhatsApp); $29/mo (Pro, with WhatsApp) | From $25/mo (monthly) per wati.io · varies by region | $33/mo (WhatsApp not included) | $97/mo (Basic monthly, WhatsApp Messenger; API from $133/mo) | $15/agent/mo (no WhatsApp); Plus $20/agent/mo + WhatsApp credits from $54/mo | $45/mo (Starter, WhatsApp API not included) |
| AI included in base price | Yes, AI agent on all plans | Not in base plan; add-on $29/mo (AI Step) | Partial: AI Copilot credits included (250/mo in Growth); conversational AI at scale requires extra credits | Add-on: from $86/mo extra | Not documented on the pricing page | No (only in Enterprise plan, custom pricing) | Yes: AI Copilot included in all plans |
| CRM included | Yes, contacts + funnels + multi-agent | Partial (tags + custom fields, no native funnels) | Shared inbox + contacts + basic automations | Partial (shared inbox + contacts) | Yes: visual funnels + sales pipeline | Partial (shared inbox + contact notes) | Partial (lead capture + integration with external CRMs) |
| Connected channels | WhatsApp, Instagram, Facebook, Telegram, TikTok, web and 18+ channels | Instagram, Facebook, WhatsApp (from Pro), SMS, email | WhatsApp Business API (primary channel) | WhatsApp, Instagram, Facebook, Telegram, web | WhatsApp (Messenger on Basic; API on Professional and Advanced) | WhatsApp (Plus), Instagram, Facebook, Telegram, web widget | Web widget (primary); WhatsApp API only in Business plan ($259/mo) |
| Guarantee | 7 days with a 100% refund | Not published | Not published | Not published | Not published | Not published | Not published |
Prices verified: June 2026
When is each alternative the better fit?
No tool is best for everyone. Each alternative has scenarios where it's the right call — here are the main ones, no spin.
ManyChat
If Instagram or Facebook is your primary channel and you want to automate marketing flows with the largest template library on the market. If you want to start for free and test basic automation with up to 25 active contacts before committing budget.
Compare ManyChat with LabsChatsWati
If your operation is 100% on WhatsApp Business API, you have a technical team that can manage configuration, and you prefer a provider specialized in that channel alone. If your conversational AI volume is low and the credits included per plan are sufficient for your use cases.
Compare Wati with LabsChatsB2Chat
If you only need a shared inbox for your team and have no interest in AI automation. If your operations already depend on specific B2Chat integrations.
Compare B2Chat with LabsChatsLeadsales
If you want a manual, visual sales pipeline for WhatsApp without needing a conversational AI agent. If you operate in Mexico and value the local ecosystem, regional integrations, or support in the same time zone.
Compare Leadsales with LabsChatsCallbell
If you have a large team that only needs a cheap shared inbox per seat and you do not need conversational AI. If you do not need AI for automated support and your operation is primarily human with multi-agent routing.
Compare Callbell with LabsChatsCliengo
If your primary customer acquisition channel is the chat widget on your website and you do not need WhatsApp Business API. If you already have established integrations with CRMs or local tools in the Cliengo ecosystem that are hard to replace.
Compare Cliengo with LabsChatsCompare with your own business: 7-day guarantee
Activate your AI agent, connect it to your WhatsApp, and decide with real data. If it doesn't convince you in the first 7 days, we refund 100%.