The alternative to Cliengo built for WhatsApp, not the web widget
Cliengo is a classic of web chatbots in Argentina and LATAM: its lead-capture widget for websites, its integrations with local CRMs, and its track record make it a mature option for web-first businesses. The problem is that WhatsApp API is not available in the Starter ($45/mo) or Premium ($119/mo) plans — it only arrives in the Business plan at $259/mo. If your business lives on WhatsApp and you need conversational AI with a CRM from day one, LabsChats covers that from $99/mo on the annual plan, with implementation in 48 hours and a 7-day 100% money-back guarantee.
LabsChats vs Cliengo, head to head
What you pay and what you get on each platform, no fine print.
| Feature | LabsChats | Cliengo |
|---|---|---|
| Starting price (monthly) | From $99/mo (annual plan) | $45/mo (Starter, WhatsApp API not included) |
| AI included in base price | Yes, AI agent on all plans | Yes: AI Copilot included in all plans |
| Human support in Spanish | Yes, team based in Central America | Yes, team based in Argentina |
| Connected channels | WhatsApp, Instagram, Facebook, Telegram, TikTok, web and 18+ channels | Web widget (primary); WhatsApp API only in Business plan ($259/mo) |
| CRM included | Yes, contacts + funnels + multi-agent | Partial (lead capture + integration with external CRMs) |
| Implementation | 48 hours, included in annual plan | Not published |
| Guarantee | 7 days with a 100% refund | Not published |
| Trial | 7-day guarantee from day 1 | 14 days without a credit card |
| Target market | Latin American SMBs, in Spanish | Web-first businesses in Argentina and LATAM |
Prices verified: June 2026
When to choose Cliengo
- If your primary customer acquisition channel is the chat widget on your website and you do not need WhatsApp Business API.
- If you already have established integrations with CRMs or local tools in the Cliengo ecosystem that are hard to replace.
- If you operate in Argentina and value working with a local provider with a proven track record and support in the same time zone.
When to choose LabsChats
- If WhatsApp is your primary sales or customer-service channel and you need WhatsApp Business API included from the first plan — not from $259/mo.
- If you want a conversational AI agent attending 24/7 on WhatsApp, Instagram, Facebook, and 18+ more channels, all from a single price.
- If you need a CRM with sales funnels, multi-agent, and automations connected to the AI agent in the same platform.
- If you want to decide risk-free: 14-day trial with Cliengo vs a 7-day guarantee with 100% refund at LabsChats — with WhatsApp and AI active from day one.
Pricing side by side
Cliengo Starter costs $45/mo but does not include WhatsApp API — the channel is only available from the Business plan at $259/mo (which includes AI Copilot). LabsChats Flex includes WhatsApp Business API, a conversational AI agent, CRM, and 18+ channels for $125/mo on monthly billing or $99/mo on the annual plan. Comparing the equivalent tier (WhatsApp API + AI included, monthly billing): $259/mo (Cliengo Business) vs $125/mo (LabsChats Flex monthly) — the difference is $134/mo, or $1,608 per year, in favor of LabsChats.
Prices verified: June 2026
See also: WhatsApp CRM · WhatsApp API pricing guide
Frequently asked questions
Does Cliengo work with WhatsApp Business API?
Yes, but only in the Business plan at $259/mo. The Starter ($45/mo) and Premium ($119/mo) plans cover the web chatbot and chat channels but do not include WhatsApp API integration. LabsChats includes WhatsApp Business API in all plans from $99/mo on the annual plan.
What is the real price difference between Cliengo and LabsChats for WhatsApp with AI?
To have WhatsApp API with AI in Cliengo you need the Business plan at $259/mo. LabsChats Flex includes WhatsApp, AI, CRM, and 18+ channels for $125/mo monthly or $99/mo on the annual plan — all included, no add-ons. Prices verified June 2026.
Can I migrate from Cliengo to LabsChats without losing my data?
Your WhatsApp Business API number is yours and we connect it in 48 hours. Conversation history can be exported from Cliengo; our team supports you through the migration. The 7-day 100% money-back guarantee starts from day one.
Compare with your own business: 7-day guarantee
Activate your AI agent, connect it to your WhatsApp, and decide with real data. If it doesn't convince you in the first 7 days, we refund 100%.