The WhatsApp CRM with AI that handles it for you
LabsChats turns your WhatsApp into a full CRM: every conversation logs itself, every customer enters your sales pipeline and an AI agent answers, quotes and books 24/7. No copying data to another tool, no paying for a separate CRM. Plans from $99/mo on the annual plan (June 2026).
What is a WhatsApp CRM?
A WhatsApp CRM organizes your customers and conversations where they actually message you: on WhatsApp. Instead of copying each order to a spreadsheet or a traditional CRM, the conversation itself feeds the customer's history, their pipeline stage and your team's tasks.
The LabsChats difference: AI does the logging. Your agent handles the conversation, captures the customer's data and keeps everything organized in the panel — your team only steps in where they add the most value.
Your entire sales team in one panel
The modules already used by businesses running on LabsChats:
Contacts with full history
Every customer with their data, tags and all their conversations from every channel in a single profile.
Sales pipelines
Move customers through stages and see where each deal stands. AI advances them automatically when the conversation warrants it.
Multi-agent on one number
Your whole team handles conversations from the same WhatsApp number, with assignment and visibility into who's handling what.
Automated follow-ups
Scheduled follow-up reminders so no customer falls through the cracks — without you having to do it manually.
Advanced dashboard
Response times, conversations handled by AI and by humans, and data exports to analyze your sales performance.
LabsChats vs building your own stack
The typical alternative is a traditional CRM + a chat tool + a bot. Here's what changes when everything is integrated:
| Característica | LabsChats | Separate stack |
|---|---|---|
| Monthly cost | One plan with everything included (from $99/mo annual) | 2–3 separate subscriptions |
| Data logging | Automatic: AI logs every conversation | Manual or with fragile integrations |
| Conversational AI | Included in all plans | Purchased and paid separately |
| Time to launch | 48 hours, included in the annual plan | Weeks integrating pieces |
One price, everything inside
CRM, AI agent and 18+ channels in every plan. From $99/mo on the annual plan. Prices verified June 2026.
See plans and pricingFrequently asked questions
How is LabsChats different from a traditional CRM?
A traditional CRM lives outside the conversation: someone has to log every interaction. In LabsChats the CRM lives inside WhatsApp and AI logs everything automatically — contacts, stages and notes fill themselves while your agent handles the chat.
Can I migrate my existing contacts?
Yes. Import your contacts and the history starts building from the first conversation. The 48-hour onboarding includes the initial setup.
Does it work with the WhatsApp number I already use?
Yes. We connect your existing WhatsApp Business number; your customers keep writing to the same number as always.
How many team members can use LabsChats simultaneously?
It depends on your plan: from 2 users on Flex up to 10+ on Enterprise, all handling conversations from the same number with assigned chats.
Your CRM and AI agent, live in 48 hours
Choose your plan and in 48 hours your WhatsApp becomes a CRM that handles itself. 7-day guarantee with 100% money back.